Even if I'm writing a simple "no thanks" email, if I'm communicating with another human being, I'm of the opinion that they ...

What will high-performing content look like in 2026? Experts share how to adapt, lead, and prove the value of human ...

The difference between a good and great email often comes down to etiquette. Learn what professionals do to get it right ...

Every time I see a "just circling back" or a "touching base," it feels like my mental health is taking a hit, and I've always ...

You can get a good sense of what people care about by what they read, what they write and the topics they choose. In that ...

If there’s one thing that abundantly clear, it’s that we could use more happiness, more positivity — more gratitude — in our world.

Back in February 2025, several media outlets warned of a new threat targeting users of Google’s Gmail email service. Attackers used AI technology to perfect phishing emails and make them look more ...

Two University professors unintentionally sparked a viral social media storm with the presentation slide they created addressing their students’ use of artificial intelligence to craft emails ...

Sending snail mail offers a slower, more mindful way to connect in a world ruled by instant messages. Starting a mail swap can be as simple as exchanging creative letters with a few friends using ...

Myra Deshmukh worked at Amazon for over a decade and taught a business writing course to other employees. She shares seven tips for improving email communication, including being concise and avoiding ...

In the race to turn artificial intelligence from buzzword to bottom-line impact, Cisco has built one of the most comprehensive internal enablement programs in the corporate world. Its mission: to make ...