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For the past several decades, enterprises have been integrating various processes and workflows through tools that reach out to every corner of the enterprise. Some called this “business intelligence, ...

Abstract: This paper will present the research results for the analysis of the presence and evolution of the term Business Process Management (BPM) in the period 2000-2020 using a literature review ...

Tech Mahindra redefines digital transformation through AI innovation and a customer-centric approach in BPM services. Guided by a long-term growth strategy focused on digital innovation, ...

Robert Le Busque, Verizon Business Regional Vice President of APAC talks to CNBC about ways to deploy AI in enterprises and empower human agents. Alina Habba resigns from US attorney's office after ...

STEPS to restrain an overgrowing economy and control inflation never begin to take effect for at least six months. Paul McCracken, the President’s chief economist, rather charitably calls that tense ...

Many organizations are investing in AI to improve efficiency and decision-making, yet they struggle to see meaningful impact. The problem? Their underlying business processes weren’t designed for AI.