The real AI race that will determine the future of humanity is between the growth of AI and the development of enough ...

The Melbourne Test was not a turning point, just an aberration and normal service resumed in Sydney with Australia on top of ...

Google Cloud’s lead engineer for databases discusses the challenges of integrating databases and LLMs, the tools needed to ...

One overlooked benefit of training an AI to match your brand’s tone is consistency. Human teams do their best, but everyone ...

As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

Twenty-five years ago, Gallup began asking Americans if they were proud of their country. Nine out of 10 said yes, they were ...

Currently, the average interest rate on a 30-year fixed mortgage is 6.17%, compared to 6.12% a week ago, according to the ...

Experts share what assistance dogs do, the types of disabilities they support, and the role of reputable organizations in finding the right animal.

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Maintenance costs are averages, according to RepairPal, that span multiple generations. They may vary from car to car ...

"The business sense uses of AI are ones that we think of as enhancing productivity for the human beings that are involved in a particular task," said Oxman.

Politics / John Lindsay expanded welfare, civil rights, and public spending—yet left New Yorkers politically disarmed. Zohran ...