STATE-OWNED telecoms firm TelOne has launched its 201-seat Omni Contact Centre, a new mobile platform designed to improve customer engagement by facilitating interactions between consumers and service ...

A points program that exists primarily to discount purchases is not a loyalty program. It is a slow-motion surrender of ...

AutoZone, a leading automotive parts retailer, is set to expand its global presence by opening 53 new stores. This strategic ...

IBM ecosystem executive Kareem Yusuf talks about Instana, Watsonx, and partner programs as the channel enters 2026.

Strategy Inc., formerly MicroStrategy, today announced that it is named a Customers' Choice in the 2025 Gartner Peer Insights™ 'Voice of the Customer' report for Analytics & Business Intelligence (ABI ...

A different approach to customer acquisition is needed for businesses to survive, let alone thrive, in this new era of AI ...

LONDON, United Kingdom, December 10, 2025 (EZ Newswire) -- As we approach 2026, emerging business technology trends are set ...

Robot-powered warehouses weren't fast enough. Now Kroger is embracing AI to deliver your groceries. The I-Team examines the ...

As consumer behaviors shift and digital touchpoints multiply, the once-reliable linear marketing funnel is giving way to a ...

The tool can generate meal plans, reorder frequent purchases and find recipes based on what customers have in their homes, ...

Companies facing financial distress use a variety of strategies to avoid bankruptcy. They often focus on cutting costs, ...

Wake Tech Business Administration students gained real-world experience developing innovative business solutions thanks to an ...