UPS said Wednesday that e-mail will help make the return of merchandise easier. The Atlanta-based parcel shipper said businesses can use its online software to e-mail customers a hyperlink that when ...

Nearly one in every 10 retail items that are returned for a refund in the U.S. is fraudulent, according to a UPS-owned ...

FedEx is launching its own 'no-box, no-label' returns service in 2023, the company announced Monday. UPS and Amazon already offer versions of this service for some returns. "This is the bar now," a ...

Each year, the return of items purchased over the holiday period usually peaks on a single day: National Returns Day, on January 2. This volume of reverse logistics can strain both fulfillment ...

The program with Overstock is one of several pilots UPS is running as part of its recently announced logistics-as-a-service offering, the delivery giant said in an emailed statement. Creating a robust ...

Stefanie Schiff knows that returning items she buys online isn’t always easy. “I have to go to UPS, stand in line, it’s a whole hassle,” said Schiff. Stream Los Angeles News for free, 24/7, wherever ...