“I couldn’t talk to her; she was totally hysterical.” “I don’t even think of you as being black.” “That’s so gay.” Micro-aggressions are those comments and interactions at work that leave employees ...

Since when has the term “ladies” become a micro-aggressive insult? Cynthia Kwiecinski, Easthampton’s School Committee chairperson (not “chairwoman,” which might be misconstrued as another insult) ...