After a group of customers offered to make a kind gesture for some fellow diners, a waiter was left perplexed by their harsh reaction. The incident left him wondering if he should have just kept quiet ...

She confessed in a post on Mumsnet that she's torn about reporting the waiter to the eatery's manager “I felt so awkward I couldn't get out of there quick enough,” the woman said A woman is accusing a ...

What would two dozen servers from across the country tell you if they could get away with it? Well, for starters, when to go out, what not to order, what really happens behind the kitchen’s swinging ...

Having witnessed customer behaviors ranging from the dismissive and arrogant to the tender and heartbreaking, The Waiter reveals the secrets behind getting good service and provides invaluable ...

You're never going to get the answer you like and you might even make the situation worse. Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written ...

A viral post recounting a customer's interaction with a waiter over mocktails has sparked debate among users on Reddit. The post, shared by Redditor sticky_applesauce07, has garnered 16,000 upvotes ...

If you're a rude customer, be wary of waiter payback. April 26, 2012 — -- intro: If you've ever worked for gratuities, you have more than likely felt the compulsion to seek revenge against nasty ...

Intrepid and numb to fatigue, robots have come for human jobs before. Just ask fighter pilots, autoworkers and Wal-Mart checkout clerks. Now, in Asia at least, robots are encroaching on yet another ...