Our previous report on discrepancies between Mac and PC support costs caused quite a bit of controversy, and has caused several users to check on the support status of various third party products ...

REDWOOD CITY, Calif.--(BUSINESS WIRE)--Informatica (NYSE: INFA), an AI-powered enterprise cloud data management leader, has again been recognized by J.D. Power for exceptional customer service under ...

@PitneyBowes recognized for outstanding certified assisted technical support by @JDPower Post this The Certified Assisted Technical Support Program was developed by J.D. Power and Associates and the ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Novell is adding enterprise-level help for its Linux products to its Premium Service technical support program. The service program, which offers different levels of remote and managed support for ...

Technical support could be a great career choice for someone who likes problem-solving, working with their hands and tinkering, and helping people to resolve technical issues with laboratory equipment ...

At the first Linux Desktop Consortium conference, a key IGS executive said increasing customer interest is prompting the development of a comprehensive, general-purpose technical support program to ...