Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

AT&T is now offering its customers, and even non-AT&T customers in-home support for everything from computer set-up to flat screen TV installation. Marguerite Reardon Former senior reporter Marguerite ...

Technical assistance from a hardware manufacturer, software publisher, internal help desk, educational institution or third-party support company. The most important thing to understand about getting ...