Loyal customers are a beautiful thing. As they grow to trust your brand, they’ll buy more, and more expensive, products over time. This enduring loyalty positively impacts your customer retention rate ...
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Employee retention: What does your turnover rate tell you?
Calculate employee turnover by dividing departures by average headcount, then multiply by 100. Keep your rate under 10% for ...
A common misconception about growth marketing is that it ends with acquisition or demand generation. Retention marketing is an integral but typically overlooked component of growth as it reduces churn ...
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