Achieving clinical quality has always been an important component of healthcare delivery, but in an age of quality-based reimbursement and a consumer-oriented business culture, it's more important now ...

How can universities monitor and guarantee the quality of their online courses? Here Geo Laws talks about how establish a robust quality framework for online teaching 00:56 How to foster and monitor ...

The workshop aimed to strengthen quality assurance mechanisms for digital learning under Mission Karmayogi, India’s flagship ...

Many organizations invest heavily in tracking and improving the customer journey to support customer satisfaction (CSAT) and Net Promoter Scores (NPS), but they still struggle to make a measurable ...

The author describes the framework needed to implement QbD and achieve the deeper process understanding that is fundamental to QbD. Driven by greater global competition and the growing impact of ...

A framework developed by joint working group for which planning has been underway since 2021, along with agent-facing investment from the British Council, could be a “game changer” for the UK’s agency ...