Leaders have strong opinions and are used to sharing them. Earlier in my career, I viewed brainstorming sessions as an opportunity for a little healthy competition – to get everyone excited and ...

Have you ever been engaged in a conversation with someone where they make you feel as if you are the only person that exists? A conversation in which they are so focused on every word you speak that ...

The art of proper questioning has become lost in today's world, resulting in poorer decision-making. Great listeners know to avoid making assumptions, instead using powerful questions to understand ...

A few weeks ago, a friend called me to chat. While our children attend different schools, we often call one another to connect (and sometimes vent) about issues we—or our kids—are experiencing. “My ...

Most people can vividly remember a moment in their life when they felt very deeply heard and understood by another—perhaps by a friend or partner, therapist or teacher, family or community member. On ...

The most expensive leadership mistake isn't a bad strategic decision—it's failing to listen effectively. Harvard Business School reports that when employees feel genuinely heard at work, they ...

Lessons in the art of listening, from a C.I.A. agent, a focus group moderator and more. By Kate Murphy Ms. Murphy is the author of “You’re Not Listening: What You’re Missing and Why It Matters.” When ...

1. The answer is C. On commence toujours par des fruits de mer, comme des huitres, par exemple – We always start with seafood, like oysters, for example. 2. The answer is B. Anaïs is talking about ...