This is the third article in my series on Change Management and Business Transformation. What is change? To make or become different. People change. Businesses transform. A consultant transforms a ...

In the prior post, Transferable Business Value And What Drives It, I described value drivers—business characteristics that buyers demand if they are to purchase your business. Value drivers are ...

From fires to employee errors, all businesses face risks. Starting a business without risk is impossible, so to run successful businesses, small-business owners must understand and prepare for the ...

Picture the most successful companies in the world; they have one thing in common — an effective organizational structure. But what exactly does that entail and how can it make or break a business? If ...

Total quality is an approach that seeks to fully optimize the quality of customer interactions. This is accomplished by examining customer experiences and customer-related processes to determine how ...

A woman came to see me complaining about feeling very stressed. There was a lot happening in her life on both work and home fronts. “I need to learn deep breathing or something!” she said. Maybe. But ...

Importance Patellofemoral pain (PFP) is both chronic and prevalent; it has complex aetiology and many conservative treatment options. Objective Develop a comprehensive contemporary guide to ...