At Sansan Chicken in the East Village of Manhattan, a cashier will greet you with a wave and a smile—but they’ll be over 8,500 miles away. Instead of a human standing in front of you, you’ll instead ...

Quick-service and fast-food restaurants typically collect data on customers' purchasing behaviors. With the help of AI, they can now leverage their data to better manage inventory and operations. This ...

Fast-food restaurants, once the first stop for Americans looking to get at least one meal in before a long workday, are fighting to win back customers. Breakfast sales across the fast-food sector have ...

Look no further than the fast-food drive-thru for evidence of inflation fatigue. Food companies have been passing along higher labor and ingredient costs to consumers long after inflation peaked at ...