Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Microsoft has recently announced the 'next generation' of AI product updates across its business applications portfolio, including the launch of the new 'Dynamics 365 Copilot', to provide interactive, ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat ...

Will Dynamics 365 replace Dynamics CRM Online and the cloud versions of Dynamics NAV, GP and AX? If so, when will these current cloud services go away?Microsoft is combining its current CRM and ERP ...

Microsoft Dynamics 365 is an advanced CRM software solution with a powerful inbuilt AI, best suited for medium-to-large businesses. While it does have a steep learning curve, its advanced capabilities ...

Under the new plan, Dynamics 365 Online will start being updated as of this year so that its two major feature updates will hit in April and October -- basically the same time period when Windows 10 ...