Most organizations track Key Performance Indicators (KPIs) to stay aligned with strategic goals—but what if we’ve been using them backward? Instead of treating KPIs as static metrics or top-down ...

Organizations are more diverse than ever, with employees spanning multiple generations. Each group brings unique perspectives, communication styles and expectations to the workplace. With this ...

A global leadership study from researchers at Monash University and leading international institutions has revealed the key to effective leadership could be to "keep it simple." The study's findings ...

Empathy-based leadership is increasingly recognized as a valuable approach in the business world, where traditional strategic plans often fall short. By prioritizing empathy, businesses can ...

What causes companies and organizations to fail? In a word, leadership. One of the worst fire officers I ever worked for was a captain who would routinely say, “It ain’t personal.” He would say this ...

When we embraced behavior-based safety (BBS) in the 1980s, we thought we had finally found the key to creating an accident-resistant environment. We sowed a wind and we are reaping a whirlwind. Why ...

Traditional leadership development programs often fail to help leaders navigate emergent business challenges. Enter cohort-based leadership development, which combines training with interaction.

Behavioral interviewing is a technique employed by interviewers to evaluate your past behavior in order to predict your future behavior in a particular position. Answering behavioral questions can be ...

Most experts agree that leadership, as perceived by people around you, is more about behavior than it is about specific skills or knowledge. Darryl Rosen, in the classic book Table for Three?

With over 20 years in the profession, I’m rarely surprised. But when this CEO welcomed his 12-person team to our two-day offsite meeting, it felt as though time stood still. Did I just hear what he ...